Account

Overview

The Account tab shows the technical details of your connected WhatsApp Business account and provides a real-time health overview. Access it from the app’s top navigation: Account.

Account Details

Field	Description
Phone Number	The WhatsApp Business phone number linked to this app (e.g. `+90 850 335 1084`).
WABA ID	Your WhatsApp Business Account ID assigned by Meta. Required for some API operations.
Display Name	The business name shown to recipients in WhatsApp (e.g. `Connexease1084`).
Time Zone	The timezone associated with your Meta account (e.g. `+03:00 GMT+3 Istanbul`).

Health Overview

The Health Overview section reflects the live status of your WhatsApp integration.

Metric	Values	Description
Account Status	`Active` / `Restricted` / `Flagged`	Whether your WhatsApp Business account is in good standing with Meta.
Docker Status	`Connected` / `Disconnected`	Connectivity status between Gateway’s infrastructure and Meta’s API servers.
Phone Quality	`Green` / `Yellow` / `Red`	Meta’s quality rating for your phone number based on user feedback and message patterns.
Messaging Limit	e.g. `250 Customers Per 24h`	The maximum number of unique users you can initiate conversations with in a 24-hour window.

Phone Quality and Messaging Limit are set and updated by Meta based on your messaging behavior. Maintaining a Green quality rating and avoiding spam-like patterns will gradually increase your messaging limit (250 → 1,000 → 10,000 → 100,000+).

If Account Status shows Restricted or Docker Status shows Disconnected, your app cannot send messages. Check your Meta Business Manager account for any pending actions or policy violations.

Developer

Dashboard

App Configuration

Overview

Account Details

Health Overview

​Overview

​Account Details

​Health Overview

Overview

Account Details

Health Overview