Message log - Connexease Gateway

The Messages tab on the Insights page lists individual messages for the selected period, with their status and any error code. The channel, All Apps, and Date filters at the top of the page apply to this tab. See Page controls.

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Filter by status

The buttons above the list filter messages by status. Each button shows the number of messages with that status.

Status	Description
All	All messages in the period.
Read	Messages read by the recipient.
Delivered	Messages delivered to the recipient.
Sent	Messages sent to the recipient.
Failed	Messages that failed after they were sent.
Rejected	Messages rejected before they were sent.

Use Search messages to find a specific message.

Message list

Column	Description
Time	Date and time of the message.
Message ID	Message identifier.
Template	Template name. Messages sent without a template show Session message.
Category	Message category, for example Service.
Status	Message status.
Error	Error code, for messages that failed or were rejected. See the Errors tab for what each code means.