Template performance - Connexease Gateway

The Templates tab on the Insights page shows performance metrics for each of your templates. The channel, All Apps, and Date filters at the top of the page apply to this tab. See Page controls.

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Filter templates

Use the controls above the table to narrow the list:

Control	Description
Search templates	Search templates by name.
All categories	Show only templates in a category, such as Marketing, Utility, or Authentication.
All statuses	Show only templates with a given status, such as Approved.
All languages	Show only templates in a given language.

Template performance table

Each row is one template.

Column	Description
Template	Template name, with the name of the app it belongs to underneath.
Category	Template category.
Language	Template language code, for example `en`, `en_US`, or `tr`.
Status	Template status, for example Approved.
Sent	Number of messages sent with this template in the period.
Delivered	Share of sent messages that were delivered.
Read	Share of delivered messages that were read.
Cost / delivered	Average cost per delivered message (USD).
Failed	Number of messages that failed.

Templates with no messages sent in the period show — in the Delivered, Read, and Cost / delivered columns. To see why a template’s messages failed, open the Errors tab.